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Kloetzer, Laure
Nom
Kloetzer, Laure
Affiliation principale
Fonction
Assistant Professor
Email
laure.kloetzer@unine.ch
Identifiants
Résultat de la recherche
Voici les éléments 1 - 10 sur 83
- PublicationAccès libre
- PublicationMétadonnées seulementJamiya Project: Reconnecting Syrian Refugees to Higher Education(2016-11-18)
- PublicationMétadonnées seulementCoanalyser l'activité syndicale: un référentiel d'activité entre dilemmes et acquis de l'expérience syndicale(2014-1-1)
; Clot, YvesÀ partir d’une demande sociale de validation des acquis de l’expérience des militants d’une grande confédération syndicale française, nous avons coconstruit avec un collectif de militants un dispositif d’analyse de l’activité syndicale. Le cadre méthodologique des instructions au sosie et des autoconfrontations croisées, issu des travaux en clinique de l’activité, nous a permis d’explorer collectivement l’activité syndicale. Cette investigation conjointe souligne la complexité des conflits rencontrés dans l’activité et l’étendue des compétences qu’ils génèrent. L’analyse du travail dans cette intervention était finalisée sur la production d’un référentiel, conçu pour soutenir le travail individuel d’élaboration de l’expérience, mais aussi celui d’accompagnement institutionnel à la démarche, dans la perspective d’une validation des acquis de l’expérience (VAE). Le référentiel produit reprend une architecture à deux niveaux, celui des dilemmes et celui des acquis de l’expérience syndicale afin de rendre compte de la multitude des conflits et des ressources collectives de l’action individuelle. En repérant les lignes de force de l’activité militante réelle, ce référentiel souligne toute la richesse et la singularité de l’expérience syndicale, bien au-delà des domaines traditionnellement reconnus comme des champs d’expertise du militant syndical, celui de l’accompagnement social et celui du droit du travail. Notre travail confirme l’étendue de ces acquis, potentiellement transférables dans le cadre d’un processus de VAE. - PublicationMétadonnées seulement
- PublicationMétadonnées seulement
- PublicationMétadonnées seulementUsing cultural-historical theory to explore trauma among refugee populations in Europe(2017-8-31)
; Europe is living through a refugee crisis of historic proportions which has now become one of the continent’s defining challenges of the early 21st century. Not least among the difficulties are the public health challenges of the multiple traumas faced by this population which constitute severe threats to human, social, cultural, and community development. The psychological impact of atrocities endured by refugees and asylum seekers populations is clear, with the literature reporting significantly high prevalence rates of post-traumatic stress disorder (PTSD) among this population (de Arellano & Danielson, 2008; Kirmayer, Kienzler, Afana, & Pedersen, 2010; Lambert & Alhassoon, 2015; Schweitzer, R., Melville, Steel, & Lacherez, 2006; Steel et al., 2009; Sturm, Baubet, & Moro, 2010; Van Ommeren et al., 2001; Weine, Kuc, Eldin, Razzano, & Pavkovic, 2001). However, there have been significant concerns raised in the literature over the relevance and cross-cultural validity of PTSD as a diagnostic construct (P. Bracken, 2002; P. J. Bracken, 2001; Fisher, 2014; Hinton & Lewis‐Fernández, 2011; Janoff-Bulman, 1985; Kirmayer et al., 2010; Marsella, 2010; Staeuble, 2004; Summerfield, 2001; Tummala-Narra, 2007; Wasco, 2003; Young, 1995). As noted by Roth and Lee (Roth & Lee, 2007), the analytic challenges raised by Vygotsky regarding the “atomistic and functional modes of analysis … [that] treated psychic processes in isolation” (p.1, as cited by Roth and Lee, 2007) remain unresolved. Indeed, one of the principal contributions of the Vygotsky-Luria project is the establishment of a "new psychology" – a ‘decolonized’ way of understanding human thought and activity which takes into consideration the inseparable unity of mind, brain and culture in concrete socio-historical settings (Toomela, 2014). Therefore, consistent with major Vygotskian principles of interactive individual–societal development via the creation of meaning in everyday activities (Daiute & Lucić, 2010), this paper presents the results of a qualitative investigation into experiences of trauma among refugees and asylum seekers. The study incorporates various units of analyses including historicity and context as well as social and material environments in an attempt to go beyond an ‘atomistic’ or individualised framing of psychological difficulties – a particularly relevant consideration for understanding trauma among refugees and asylum seekers in light of the multiple and arguably ongoing environmental stressors with which they are faced as they negotiate material ecologies which both enable and constrain their human activity. It thus offers a subjective analysis of trauma among migrants which takes into account historicity, context, and various levels of analytic scale from within a socio-cultural and historical perspective. Outside of a standardised clinical understanding of trauma, there is a plethora of research indicating that sociocultural and linguistic heritage influences what experiences are interpreted as ‘traumatic,’ the manifestations and expressions of post-traumatic symptomatology, the interpretation of symptoms, narratives of distress as well as culturally-informed healing models (Janoff-Bulman, 1985; Kirmayer et al., 2010; Kleinman & Good, 2004; Luno, Beck, & Louwerse, 2013; Marsella, 2010). As a diagnostic construct developed for use in Western contexts, PTSD has been criticized for ignoring significant variability among symptoms evident in different cultural settings across the world (Hinton & Lewis‐Fernández, 2011; Steel et al., 2009). One example of this variability which continues to attract considerable debate is the prevalence of psychosomatic symptoms found among some cultures and not others (Eagle, 2014). Further criticism is based on the fact that one cannot always link post-traumatic symptoms directly and uncritically to a single event in the life of an individual – a pre-requisite of a PTSD diagnosis by its very definition. Moreover, scholars globally have argued that the location of trauma at the level of the individual in the form of a PTSD diagnosis neglects the broader socio-political and cultural context within which it occurs (Marsella, 2010; Summerfield, 2001; Young, 1995). Such a reductionist discourse potentially individualizes and medicalizes an issue by focusing attention on therapeutic outcomes rather than a political response to the structural issues that led to trauma (Pratt, Johnston, & Banta, 2015). The medicalisation of trauma on an individual level through a psychiatric diagnosis, linked to fixed ‘traumatic’ events in the past, risks rendering us blind to other ongoing aspects of interpersonal, political and social violence on a more global scale, including significant post migration factors which may be deemed equally traumatic by refugees, including current social, political and economic realities and lived daily experiences in host countries (Maier & Straub, 2011; D. Silove, Steel, McGorry, & Mohan, 1998; Derrick Silove, Steel, & Watters, 2000). These criticisms of PTSD therefore highlight the need for a more nuanced, contextualised and ‘decolonized’ understanding of trauma as being significantly determined by larger cultural systems and historic contexts (Carlson, 2005; Dauite, In Press; Kirmayer et al., 2010; Marsella, 2010; Marsella, Friedman, & Spain, 1996; Mattar, 2011; Rousseau, Drapeau, & Corin, 1997; Tummala-Narra, 2007; Wilson, Wilson, & Drozdek, 2004; T. Zittoun, 2014; T. Zittoun, & Sato In press). We will present the results of a 2 month research intervention with NGOs addressing the refugee crisis in Athens, Greece - which included both participant observation and qualitative, in-depth interviews among staff and beneficiaries. Based on principles of ‘action research’ (Reason & Torbert, 2001), the methodology was designed both with regards to the collection of data for research as well as for its potential for transformative action for participants. As such, the design allowed for collaboration with team members of the involved NGOs, local refugee communities and individual beneficiaries, including those diagnosed with PTSD, in order to forge a more direct link between intellectual knowledge and moment-to-moment personal and social action (Reason, 2006; Reason & Torbert, 2001) as well as for an analysis of institutional frameworks. This methodology was similarly inspired by the call of Loizos (Loizos, 2002) for us to invite participants to ‘tell stories’ about themselves at their own speed… [allowing] the suffering persons to represent their ‘illness’ to themselves, perceiving the illness within their own ideas, according to their culture’ (p. 227). Individual participants interviewed were all victims of torture in their respective countries of origin who subsequently sought psychological and medical attention from NGO clinics in Athens, Greece. The 20 refugee community leaders were interviewed in order to broaden our exploration into the multiple traumas to which refugee communities are exposed, and some subjective understandings of ‘PTSD’ as a diagnosis among this population (Schick et al., 2016). By interviewing both individuals as well as community leaders, we attempt to gain a deeper understanding of life trajectories, dynamic processes, interactions and the continual development and change in psychological symptoms; an exploration which equally incorporates a focus on the ever-changing cultural and social systems which determine the various forms of individual subjective experience of psychological difficulties (Ratcliff & Rossi, 2015) The results of these interviews will be presented and open to the audience for discussion. They have been analysed through the lens of activity theory, recently defined by O’Connor as ‘a family of approaches to understanding human mental functioning and action that focuses on how culture, history and social interactions shape individual consciousness’ (p. 1). He examines the various levels in which to make sense of human mental functioning, notably phylogeny (the history of the species), the cultural history of the social group, ontogenesis (the personal history of the individual), and micro-genesis (a microhistory of specific events in the life of the individual, including traumatic events). He draws on Vygotskian theory to illustrate that before a process has landed on a psychological plane, it has to arrive on the social plane. Thus, in examining trauma among refugees, the focus is on ever-changing cultural and social systems which are in continual interaction with the various forms of an individual subjective experience of mental illness. Furthermore, the individuals interviewed are seen as being deeply embedded in complex and dynamic activity systems in which resources are exchanged - wherein individuals are both capable of negotiating and influencing this system as well as being influenced themselves by the system. We will also explore the dynamics of multiple tensions and internal conflicts faced by these individuals in this particular developmental phase of their life trajectories. As such, this presentation aims to draw on a socio-cultural framework which focuses on the intersubjective, mediational space between the individual and culture-society-interaction (O'Connor, 2015); going beyond reductionist labels such as ‘refugee’ or ‘PTSD’ in order to try account for the experience of humans in time and in particular social and cultural environments (T. Zittoun, 2012). Such an approach presupposes human beings inhabit shared forms of life, and utilize semiotic resources (meaning-making and signifying) with reference to social structures and institutions. Meaning is continually negotiated within the social sphere and ‘cultural products, like language and other symbolic systems, mediate thought and place their stamp on our representations of reality’ (Bruner, 1991) (p. 3). This perspective therefore involves a focus on the thread of language and related underlying semiotic systems (T. Zittoun, 2014). It likewise includes a recognition that all languages are composed of different social languages (Bakhtin, 1981; Gee, 2014). Within this framework, we aim to explore, together with the audience, how an individual’s experience of trauma necessarily is influenced by and reflected through language and culture – with culture being considered both as a set of practices physically executed in a tangible and observable sense by the group, as well as integral to belief systems lying internally within individual members (Brewin, Dalgleish, & Joseph, 1996; Drozdek & Wilson, 2007; Sturm, Baubet, & Moro, 2007; Sturm et al., 2010). Such a constructivist approach acknowledges that current concepts of mental health, notably a diagnosis of PTSD, are to some extent socially constructed objects produced within a specific historical period (Ratcliff & Rossi, 2015). The perception of trauma then is mediated through collective memory and the inter-generationally transmitted historic experiences, myths or stories from the past shaping worldviews (Drozdek & Wilson, 2007). Here, elements of temporality will be considered, as well as the continual interaction of the person with their environment in a given social and historical context. The results demonstrate that not only do reactions to trauma differ according to cultural norms, but the very making sense of what is or what is not traumatic may similarly be informed by socio-cultural context (Dauite, In Press; T. Zittoun, 2014; T. Zittoun, & Sato In press). This critical approach goes beyond a reductionist focus on ‘cultural differences’ wherein ‘culture’ is perceived a reified, crystallised concept and viewed as a potential barrier to be overcome in a process of psychiatric classification (Watters, 2001). We thus draw on a Vygotskian view noted by Dauite and Lucic (2010) wherein “ ‘culture’ is not presumed to exist in values or beliefs of ethnicity, gender, or other categories but in the creation of meaning through symbolic thought in situations on the ground. As the primary location of development, social interaction, according to this theory, is not only an influence but the basis for human processes of knowing” (p. 616). The results aim to highlight the heterogeneous, fluid and dynamic nature of individual subjectivities and the multitude of socio-culturally determined discourses which may be drawn upon to make sense of life experiences (Gee, 2014; Squire, 2008), bringing ‘profoundly into question not only the universality of knowledge from one domain to another, but the universal translatability of knowledge from one culture to another (Bruner, 1991)(p. 2). In engaging in such an exploration together with the audience, we aim to contribute to practices of ISCAR by enriching understandings of ‘historical trauma’ (Gone, 2013) or collective, cultural, and identity-related trauma among refugee and asylum seeking populations, with an emphasis on the social location of human subjects and a recognition that trauma responses may carry a sense of group burden and collective suffering beyond symptomatic individuals (Eagle, 2014; T. Zittoun, 2014). Learning about the impact of dislocation, trauma and loss, of political persecution and human malevolence, and social systems involving abuse, neglect, and ethnic and cultural rejection is crucial to understanding the social and historical perspectives of trauma (Wilson et al., 2004). - PublicationMétadonnées seulementA micro-analysis of professional and hybrid concepts in social work: How to develop mediations for networking?Inter-institutional or inter-functional network collaboration at work increasingly provides new challenges for professionals as well as researchers carrying out developmental interventions. A developmental network intervention based on the approach of Developmental Work Research was conducted in the field of Social Services for Divorced Families to examine cross functional limitations through joint reflection of significant examples of client’s trajectories, and to discuss possibilities and directions for developing client-oriented network collaboration between services. With the help of interlocutory analysis, the professional concepts in use were tracked in the sequences of discussions that occurred during the intervention workshops. This analysis revealed how “hybrid concepts”, defined as concepts in use in the professional environment and re-used as intervention tools by the researchers, could support joint reflection by the professionals on the current limits of their professional joint activity. It also reveals how some “professional concepts” serve as symbolic resources to mediate both client-services’ and service-service relations. It is hypothesized that some professional concepts may serve as germs for expanding cross-functional collaborations. Finally, we sketch conditions and challenges for designing developmental, activity theory-based interventions for promoting client-oriented network collaborations. We argue that the ambiguity of intervention tools may contribute to the ability of professionals to elaborate their professional perspectives on a problematic case.
- PublicationMétadonnées seulementEngaging workers in WRMSD prevention: Two interdisciplinary case studies in an activity clinic. Wor(2015-1-1)
; Simonet, PascalBACKGROUND: This paper reports on two case studies conducted by the Activity Clinic team to support the prevention of Work-Related Musculoskeletal Disorders (WRMSDs) in the workplace. Research so far qualifies WRMSDs as multifactorial and organizational pathologies. It has also demonstrated that in situ clinical analysis of the work activity improves the understanding of WRMSDs and their long-term prevention. OBJECTIVE: In the two cases reported here (one in the car industry and the other among gravediggers in a large French city), the interventionist framework combined ergonomic observations, biomechanical monitoring, and a developmental methodology called Cross Self-Confrontation (CSC). The goal was to help workers and managers reflect on their work constraints, the impact of those constraints on health, and the possibility of transforming the work. METHOD: Volunteers among the workers were prompted to engage in collective re-thinking of their work based on video-recordings and monitoring of their physical activity. In the CSC dialogues, biomechanical or ergonomic quantitative representations of the work activity were transformed by the researchers and the workers into argumentation and analysis tools for understanding and prevention of WRMSDs. CSC interviews were recorded and analyzed to track the dynamics of collective elaboration - both conceptual and practical - on WRMSDs prevention. RESULTS: CSC discussions helped workers and managers transform their views on health, activity, and work constraints, and experiment with alternatives for health protection. The dialogical framework and quantitative representations were instrumental in the process of collective re-conceptualization of conflicts in the work activity and of resources for its transformation. CONCLUSION: This research demonstrates how the integration of biomechanical and ergonomic mediations in the CSC framework promotes WRMSDs prevention in the workplace. This integration supports discussions within work teams and across organizational levels on work dimensions, which may lead to alternatives supporting health. - PublicationMétadonnées seulement