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Kloetzer, Laure

Nom
Kloetzer, Laure
Affiliation principale
Fonction
Assistant Professor
Email
laure.kloetzer@unine.ch
Identifiants
https://libra.unine.ch/handle/123456789/1008

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  • Publication
    Accès libre
    Encourager la réflexion en chirurgie robotique : l’autoconfrontation croisée comme instrument de développement du travail interprétatif dans un environnement technologique complexe
    (2017-1-29)
    Seppänen, Laura
    ;
    Kloetzer, Laure 
    ;
    Riikonen, J.
    Cet article rend compte d’une recherche réalisée avec des chirurgiens finlandais autour de la chirurgie robotique (ablation de la prostate). Elle s’appuie sur l’approche méthodologique des autoconfrontations croisées (Clot et al., 2000), enrichie par les travaux de Leena Norros autour de l’orientation interprétative au travail dans les environnements technologiques complexes (Norros et al., 2015). Cette intervention vise à encourager le développement de la réflexion productive (Boud et al., 2006). Dans ce papier, nous commentons deux séquences où cette réflexion productive est à l’œuvre. Ces deux séquences présentent un cas intéressant de double stimulation : dans ces dialogues, l’observation détaillée de la vidéo et la discussion entre les chirurgiens sont motivées par la présence de « marges positives », c’est-à-dire, une information médicale sur la présence résiduelle (ou non) de cellules cancéreuses, qui est disponible a posteriori dans le dossier du patient et oriente la démarche d’investigation. L’article s’appuie sur la puissance de cette double stimulation dans le dispositif des autoconfrontations croisées pour esquisser une méthode d’apprentissage qui encourage la réflexion productive et l’orientation interprétative au travail
  • Publication
    Accès libre
    A Developmental Perspective to Studying Objects in Robotic Surgery
    (: Springer International Publishing, 2016-12-9)
    Seppänen, Laura
    ;
    Kloetzer, Laure 
    ;
    Riikonen, Jarno
    ;
    Wahlström, Mikael
    Drawing on interventionist activity theoretical approaches, this paper describes a method of self-confrontation as a way in which to study objects in technology-mediated practices. In addition to research interests, the aim of examining the objects is to develop the capacity of professionals and organisations to work and learn better in complex technologymediated work. The method was applied in robotic surgery, in which instruments are tele-operated by a surgeon. The robot offers better, collective visualisation of the area under surgical operation than previous techniques. In particular, the paper shows how objects were revealed and new objects emerged during the intervention. We suggest that activity theoretical developmental interventions such as self-confrontations may help understand the complexity and evolution of objects, and thus contribute to studies of technology and organisations.
  • Publication
    Accès libre
    A micro-analysis of professional and hybrid concepts in social work: How to develop mediations for networking?
    (Hershey, PA: Idea Group : IGI Global, 2015)
    Seppänen, Laura
    ;
    Kloetzer, Laure 
    Inter-institutional or inter-functional network collaboration at work increasingly provides new challenges for professionals as well as researchers carrying out developmental interventions. A developmental network intervention based on the approach of Developmental Work Research was conducted in the field of Social Services for Divorced Families to examine cross functional limitations through joint reflection of significant examples of client’s trajectories, and to discuss possibilities and directions for developing client-oriented network collaboration between services. With the help of interlocutory analysis, the professional concepts in use were tracked in the sequences of discussions that occurred during the intervention workshops. This analysis revealed how “hybrid concepts”, defined as concepts in use in the professional environment and re-used as intervention tools by the researchers, could support joint reflection by the professionals on the current limits of their professional joint activity. It also reveals how some “professional concepts” serve as symbolic resources to mediate both client-services’ and service-service relations. It is hypothesized that some professional concepts may serve as germs for expanding cross-functional collaborations. Finally, we sketch conditions and challenges for designing developmental, activity theory-based interventions for promoting client-oriented network collaborations. We argue that the ambiguity of intervention tools may contribute to the ability of professionals to elaborate their professional perspectives on a problematic case.