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Suspending and Reinstating Joint Activities With Dialogue

Auteur(s)
Chevalley, Eric
Bangerter, Adrian 
Institut de psychologie du travail et des organisations 
Date de parution
2010
In
Discourse Processes, Taylor&Francis, 2010/47/4/263-291
Résumé
Interruptions are common in joint activities like conversations. Typically, interrupted participants suspend the activity, address the interruption, and then reinstate the activity. In conversation, people jointly commit to interact and to talk about a topic, establishing these commitments sequentially. When a commitment is suspended, face is threatened and grounding disrupted. This article proposes and tests a model for suspending and reinstating joint activities, using evidence from naturally occurring suspensions in the Switchboard corpus (Study 1) and from a laboratory experiment (Study 2). Results showed that long suspensions led to more politeness and more collaborative effort in reinstatement than short suspensions. Also, listeners were more polite than speakers in suspending joint activities. Overall, suspending and reinstating a joint activity was shown to be a collaborative task that requires coordination of both the topic and the participants' face needs.
Identifiants
https://libra.unine.ch/handle/123456789/11366
_
10.1080/01638530902959935
Type de publication
journal article
Dossier(s) à télécharger
 main article: Chevalley_Eric_-_Suspending_and_Reinstating_Joint_Activities_With_Dialogue_20111110.pdf (652.87 KB)
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