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Designing dialogue: argumentation as conflict management in social interaction
Date de parution
2018
In
Revue Tranel, Institut des sciences du langage et de la communication, Université de Neuchâtel, 2018/68//7-15
Résumé
The escalation of disagreement into overt conflict in social interaction can be avoided, if disagreement is managed through argumentative dialogue. This paper explores the characteristics of argumentative dialogue and presents the role of third parties who design spaces for others' dialogue. After discussing the prototypical example of dispute mediators, this contribution considers other informal third parties who have a similar role. This opens up a new perspective on informal third parties who work as designers of dialogue and build spaces to manage disagreement in social interaction.
Identifiants
Autre version
http://www.unine.ch/tranel
Type de publication
journal article
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