Logo du site
  • English
  • Français
  • Se connecter
Logo du site
  • English
  • Français
  • Se connecter
  1. Accueil
  2. Université de Neuchâtel
  3. Publications
  4. Reciprocity and gift exchange in markets for credence goods
 
  • Details
Options
Vignette d'image

Reciprocity and gift exchange in markets for credence goods

Auteur(s)
Kandul, Serhiy 
Institut de recherches économiques 
Lanz, Bruno 
Institut de recherches économiques 
Reins, Evert 
Institut de recherches économiques 
Date de parution
2023
In
Games and Economic Behavior
Vol.
141
De la page
52
Résumé
We study the role of reciprocity in markets where expert-sellers have more information about the severity of a problem faced by a consumer. We employ a standard experimental credence goods market to introduce the possibility for consumers to gift the expert-seller before the diagnostic, where the gift is either transferred unconditionally or conditionally on solving the problem. We find that both types of gifts increase the frequency of consumer-friendly actions relative to no gift, but only conditional gifts translate into efficiency gains when the consumer faces a high-severity problem. This suggests that partial alignment of incentives via conditional gifts may outweigh kindness motives when reciprocal actions are not directly observed. Using further treatments with surprise gift exchange, we show that withholding a gift that is expected by expert-sellers significantly reduces the likelihood of consumer-friendly behavior whereas sending a gift to expertsellers who do not expect one has no effect.
Lié au projet
The adoption of energy innovations: Imperfect information, network infrastructure, and intertemporal preferences 
Identifiants
https://libra.unine.ch/handle/123456789/31023
_
10.1016/j.geb.2023.06.001
Type de publication
journal article
Dossier(s) à télécharger
 main article: 1-s2.0-S0899825623000726-main.pdf (710.71 KB)
google-scholar
Présentation du portailGuide d'utilisationStratégie Open AccessDirective Open Access La recherche à l'UniNE Open Access ORCIDNouveautés

Service information scientifique & bibliothèques
Rue Emile-Argand 11
2000 Neuchâtel
contact.libra@unine.ch

Propulsé par DSpace, DSpace-CRIS & 4Science | v2022.02.00