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  • Publication
    Accès libre
    ShareNet - the next generation knowledge management
    (London: Wiley, 2000)
    Gibbert, M.
    ;
    ;
    Völpel, S.
    ;
    Davenport, T.
    ;
    Probst, G.
    Leveraging knowledge on a global basis is a major challenge of big multinarionals like Siemens. Induced by significant changes within the international telecommunication business, Siemens Information & Communication Networks (ICN) faced a shift in competitive pressures that stressed the necessity for knowledge-based competition. The ShareNet case describes how Siemens ICN succeeded in its transformation from mainly a product seller to that of a global solution provider. It outlines the role ShareNet, a global knowledge management network, played within this transformation and discusses the critical success factors involved.