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Call Center Process Improvements Using Simulation and Queuing Models
Auteur(s)
Trcka, Michael
Date de parution
2001-4-10
De la page
53
A la page
60
Notes
, 2013
Nom de l'événement
7th International Scientific Conference on Quantitative Methods in Economy and Business
Lieu
Bratislava, Slovakia
Identifiants
Type de publication
conference paper
