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Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management

Auteur(s)
Bauer, A.
Date de parution
2001-3-19
Notes
, 6th International Conference on ISO 9000 and TQM, Ayr, Scotland, UK
Identifiants
https://libra.unine.ch/handle/123456789/15730
Type de publication
conference presentation