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  • Publication
    Restriction temporaire
    Response Behavior in Work Stress Surveys: A Qualitative Study on Motivational and Cognitive Processes in Self- and Other-Reports
    (2021)
    Berit Greulich
    ;
    ;
    Martin Kleinmann
    ;
    Cornelius J. König
    Work stressors have major consequences for employees’ health and performance. Although organizations often ask employees to fill out work stress surveys regarding stressors and resources, the literature on survey responding offers only limited advice on how to formulate work stress surveys. Furthermore, self-, supervisor-, and co-worker-reports show only low convergence. To deepen our understanding of motivational and cognitive processes when individuals respond to work stress surveys, we used a qualitative, grounded theory approach. We interviewed employees after they responded to representative items, asking them about their thoughts, motivational processes, potential factors that might have biased their responses, and the contexts they considered when responding. Since organizations are often also interested in other-reports of stress at work, we also interviewed supervisors and co-workers. We reached theoretical saturation after 31 interviews. A multi-stage coding-process with three raters resulted in new theoretical findings regarding motivational processes, comparisons, and differences between self- and other-reports. For example, employees sometimes deliberately distort answers for fear of consequences. Furthermore, employees, supervisors, and co-workers undergo different comparison processes. The findings of this study suggest that more specific and context-rich wording of items may lead to a more reliable and comparable assessment of stressors and resources at work.
  • Publication
    Restriction temporaire
    Insecure about how to Rate your Job Insecurity? A Two-Study Investigation into Time Frames Applied to Job Insecurity Measures
    (2019) ;
    Berit Greulich
    ;
    Cornelius J. König
    ;
    Martin Kleinmann
    Job insecurity is typically assessed via self-reports, with items usually being generic and non-contextualized (e.g., “I am sure I can keep my job”). Yet, such items may leave substantial room for interpretation, thus potentially individually biasing construct measurement. To test this, we added a time marker as a frame of reference to job insecurity items in Study 1. In a between-subjects design, participants completed a job insecurity measure under three conditions: near future-focused (i.e., job insecurity was rated with regard to the next sixth months), far future-focused (i.e., next five years), and unframed (i.e., no time reference). In the unframed condition we also asked participants which time frame they had in mind while completing the survey. Results showed that individuals’ job insecurity increased with longer time frames. In Study 2, we assessed common correlates of job insecurity and asked individuals about the time frame they had in mind when thinking about job insecurity as well as their reasons for this choice. Employees who chose longer time frames reported higher commitment, lower turnover intentions, lower psychological health complaints, and higher tenure. Qualitatively analyzing respondents’ reasons for selecting a particular time frame indicated that they either referred to time frames that were determined by their organization or politics, time frames that were determined by their position, individually predictable time frames, or individual time frames regarding professional development. Thus, giving items a frame can impact people’s stressor ratings, which implies that future job insecurity research should employ clear time frames.