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    From “Selfies” to Breaking Tweets: How journalists negotiate personal and professional identity on social media
    (2016-5-3)
    Bossio, Diana
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    The aim of this paper is to analyse the different ways in which journalists negotiate representations of their professional and personal identity on social media platforms. We argue that the differing representations of personal and professional identity on social media correspond to the professional, organisational and institutional tensions that have emerged in this new space. Using qualitative interviews with various journalists and editorial staff from Australian media organisations across television, radio, print and online publications, we indicate that journalists present their personal and professional identity on social media in three different ways. The first group create public, professional social media accounts, but also create secondary, private accounts that are only accessible to personal networks. The second group either choose, or are required by their media organisation, to only have a professional presence on social media; that is, they have public accounts that are only associated with their media organisation and display only their professional activities. The last group merge a professional and personal identity on their social media sites, showing aspects of their personal and their professional lives on publically available accounts.
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    Using social media in the news reportage of War & Conflict: Opportunities and Challenges
    (2015-3-4) ;
    Bossio, Diana
    Based on interviews with Swiss journalists who specialise in war and international reportage, this article investigates the extent to which social media impacts on reportage of war and conflict. The interviews examine journalists’ perceptions of the threats and opportunities posed by use of social media in reporting conflict, by investigating how journalists position themselves and their practices within this new media ecosystem. In particular, the interviews explore whether challenges to professional journalism encountered in previous studies of reportage of war and conflict are overcome by the use of social media. It explores if social media can mitigate the effects of military and government restriction of information, changing newsroom dynamics and issues of audience engagement in reportage of conflict. The findings highlight that in the context of war and conflict the dynamism creates opportunities for fast, news dissemination, pluralised voices in reportage and extended audience reach. However, reporters must also negotiate the complexities that fast, multi-medium and multi-sourced information create for reporting practices, especially in terms of verification of information and contextualisation. Thus this article argues that although social media adds dynamism to journalistic environments, this dynamism also brings new levels of complexity to journalistic practice that professional media workers must negotiate.
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    Using Storify: challenges and opportunities for journalists covering conflicts
    (2014-2-3) ;
    Bossio, Diana
    The recent ‘Arab Spring’ protests have been widely discussed in the media as an example of a shift in the dissemination of news and information during a crisis. Apart from the youth-driven resistance played out on the streets, the ‘Arab Spring’ movement is also noteworthy for the millions of texts, images and videos that were transmitted through social media networks and indirectly disseminated on mainstream news networks. While social media has played an increasingly crucial role as a source of information for journalists during times of crisis, concerns have been raised about the veracity of information and the effort needed to extract the best content in real time. To overcome this problem, ex-journalist Burt Herman created the online platform Storify as a pioneering media content curation service. Media content curation knits technological and human skill in selecting, classifying, preserving, contextualizing and crafting traditional media sources and social media content into one coherent narrative. This article examines the changes to traditional modes of journalistic practice engendered by the use of Storify and other social media tools for reportage in times of crisis. The research utilizes a content analysis of Storify ‘stories’ written by media professionals about the ‘Arab Spring’ and seven interviews with media professionals who have used Storify to report during the ‘Arab Spring’. Journalists have responded positively to Storify because of the diversity of sources, accessibility, new story presentation possibilities and the ability to quickly search and select sources using a transparent process. However, our analysis found that some of the limitations of Storify are technical, specifically in terms of design and software.
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