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Navigating joint projects with dialogue

Author(s)
Bangerter, Adrian  
Chaire de psychologie du travail  
Clark, Herbert H.
Date issued
2003
In
Cognitive Science, Wiley (Elsevier), 2003/27/2/195-225
Subjects
Dialogue Conversation Joint activity Discourse marker Back-channel Acknowledgment token Okay
Abstract
Dialogue has its origins in joint activities, which it serves to coordinate. Joint activities, in turn, usually emerge in hierarchically nested projects and subprojects. We propose that participants use dialogue to coordinate two kinds of transitions in these joint projects: vertical transitions, or entering and exiting joint projects; and horizontal transitions, or continuing within joint projects. The participants help signal these transitions with <i>project markers</i>, words such as <i>uh-huh, m-hm, yeah, okay</i>, or <i>all right</i>. These words have been studied mainly as signals of listener feedback (back-channel signals) or turn-taking devices (acknowledgment tokens). We present evidence from several types of well-defined tasks that they are also part of a system of contrasts specialized for navigating joint projects. <i>Uh-huh, m-hm</i> and <i>yeah</i> are used for horizontal transitions, and okay and <i>all right</i> for vertical transitions.
Publication type
journal article
Identifiers
https://libra.unine.ch/handle/20.500.14713/60952
DOI
10.1207/s15516709cog2702_3
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Bangerter_Adrian_-_Navigating_joint_projects_with_dialogue_20101118.pdf

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