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Brosy, Julie
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Brosy, Julie
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- PublicationAccès libreEncouraging the production of narrative responses to past-behaviour interview questions: effects of probing and information(2020)
; ; Ribeiro, SandrineIn behavioural interviews, past-behaviour questions invite applicants to tell a story about a past job-related situation. Nevertheless, applicants often do not produce stories on demand, resorting to less appropriate responses. In a sample of real selection interviews (Study 1), only 50% of applicants’ responses to past-behaviour questions were indeed stories. We explored two factors that may increase applicants’ storytelling tendencies: probing and information about past-behaviour questions. In two experiments simulating selection interviews, we manipulated recruiter probing during the interview (Study 2) and the level of participants’ information about the expected answer format of past-behaviour questions (Studies 2 and 3). Probing induced participants to tell more stories and to include more narrative diversity in their stories, but there was no effect of giving participants information or not. More information did help participants to tell less pseudostories (generic descriptions of situations). Analyses of participants’ thoughts and emotions experienced during question-answering suggest that finding an appropriate example to narrate is a major problem. Storytelling rate also varied by competency. Findings are relevant for theories of behaviour elicitation in selection situations. - PublicationAccès libre
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- PublicationAccès libreDisfluent Responses to Job Interview Questions and What They EntailConversation is governed by expectations of timely responding. Violations of these expectations are grounds for inference by other participants. These inferences may be at odds with identities respondents try to project. In job interviews, candidates’ responses are used to make hiring decisions. Candidates trade off between (1) delaying response initiation to search for an appropriate response at the risk of appearing inept and (2) responding quicker but less appropriately. In a corpus of job interviews, response delays predicted the probability of inappropriate initial responses and decreased hireability ratings, illustrating how unintended aspects of conversational delivery can entail social and institutional consequences beyond the conversation itself.