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Publications

Title  
 
Books
Reiner, G. (2001). Ökonomische Bewertung des Qualitätsmanagement unter Berücksichtigung der Kundenzufriedenheit (in German). Wien: Service Fachverlag.
   
Edited books
Reiner, G., Fichtinger, J., Schodl, R., & Poiger, M. (Eds.). (2013). Trendberichte zum Operations Management – Eine Festschrift für Werner Jammernegg. Frankfurt: PL Academic Research.
   
Reiner, G. (Ed.). (2010). Rapid Modelling and Quick Response – Intersection of Theory and Practice. London: Springer.
   
Reiner, G. (Ed.). (2009). Rapid Modelling for Increasing Competitiveness – Tools and Mindset. London: Springer.
   
Kotzab, H., Seuring, S., Müller, M., & Reiner, G. (Eds.). (2005). Research Methodologies in Supply Chain Management. Heidelberg: Physica-Verlag.
   
Book chapters
Schodl, R., Reiner, G., & Gold, S. (2013). Vollständige Lernzyklen im Operations Management. In Trendberichte zum Operations Management – Eine Festschrift für Werner Jammernegg (pp. 189-200). Frankfurt: PL Academic Research.
   
Kunz, N., & Reiner, G. (2011). Humanitarian Logistics Operations: A Review. In E. Sucky, B. Asdecker, A. Dobhan, S. Haas & J. Wiese (Eds.), Logistikmanagement: Herausforderungen, Chancen & Lösungen (Vol. 2, pp. 253-272). Bamberg, Germany: University of Bamberg Press.
   
Schodl, R., Kunz, N., Reiner, G., & Gomes Dos Santos, G. (2010). Improving Business Processes with Rapid Modeling: the Case of Digger. In G. Reiner (Ed.), Rapid Modelling and Quick Response – Intersection of Theory and Practice (pp. 77-88). London: Springer.
   
Reiner, G., & Poiger, M. (2010). Evaluation of Supply Process Improvements Illustrated by Means of a JIS Supply Process from the Automotive Industry. In G. Reiner (Ed.), Rapid Modelling and Quick Response – Intersection of Theory and Practice (pp. 289-302). London: Springer.
   
Poiger, M., Reiner, G., & Jammernegg, W. (2010). Dependency Between Performance of Production Processes and Variability – an Analysis Based on Empirical Data. In G. Reiner (Ed.), Rapid Modelling and Quick Response – Intersection of Theory and Practice (pp. 61-76). London: Springer.
   
Gläßer, D., Rabta, B., Reiner, G., & Alp, A. (2010). Evaluation of the Dynamic Impacts of Lead Time Reduction on Finance Based on Open Queueing Networks. In G. Reiner (Ed.), Rapid Modelling and Quick Response – Intersection of Theory and Practice (pp. 145-162). London: Springer.
   
Alp, A., Reiner, G., & Petty, J. (2010). Quick Response Service: The Case of a Non-Profit Humanitarian Service Organization. In G. Reiner (Ed.), Rapid Modelling and Quick Response – Intersection of Theory and Practice (pp. 91-104). London: Springer.
   
Reiner, G. (2009). Gestion intégrée de la demande et de la chaîne d'approvisionnement. In Chroniques universitaires 07/08 (pp. 62-77). Neuchâtel: Université de Neuchâtel.
   
Petty, J., & Reiner, G. (2009). Is there a relationship between VC form business process flow management and investment decisions?. In G. Reiner (Ed.), Rapid Modelling for Increasing Competitiveness - Tools and Mindset (pp. 209-220). Londres: Springer.
   
Rabta, B., Alp, A., & Reiner, G. (2009). Queuing networks modeling software for manufacturing. In G. Reiner (Ed.), Rapid Modelling for Increasing Competitiveness - Tools and Mindset (pp. 15-24). Londres: Springer.
   
Kalchschmidt, M., Nieto, Y., & Reiner, G. (2009). Managing demand through the enablers of flexibility: the impact of forecasting and process flow management. In G. Reiner (Ed.), Rapid Modelling for Increasing Competitiveness - Tools and Mindset (pp. 265-276). Londres: Springer.
   
Fichtinger, J., Nieto, Y., & Reiner, G. (2009). A dynamic forecasting and inventory management evaluation approach. In G. Reiner (Ed.), Rapid Modelling for Increasing Competitiveness - Tools and Mindset (pp. 65-78). Londres: Springer.
   
Gläßer, D., Nieto, Y., & Reiner, G. (2009). Performance evaluation of process strategies focusing on lead time reduction illustrated with an existing polymer supply chain. In G. Reiner (Ed.), Rapid Modelling for Increasing Competitiveness - Tools and Mindset (pp. 79-90). Londres: Springer.
   
Poiger, M., & Reiner, G. (2008). Gestaltung und Bewertung von "Just-in-Sequence"-Anlieferung in der Automobilindustrie. In C. Engelhardt-Nowitzki, O. Nowitzki & B. Krenn (Eds.), Praktische Anwendung der Simulation im Materialflussmanagement - Erfoldsfaktoren und Implementierungsszenarien (pp. 133-144). Wiesbaden: Gabler.
   
Kotzab, H., Reiner, G., & Teller, C. (2006). Verkaufsstellenlogistik als Intra-Logistiksystem des Handels-konzeptionelle Entwicklung und empirische Leistungsüberprüfung. In P. Schedlitz, R. Buber, T. Reutterer, A. Schuh & C. Teller (Eds.), Innovationen in Marketing und Handel (pp. 246-256). Vienne: Linde.
   
Seuring, S., Müller, M., Reiner, G., & Kotzab, H. (2005). Is there a right research design for your supply chain study?. In S. Seuring, M. Müller, G. Reiner & H. Kotzab (Eds.), Research Methodologies in Supply Chain Management (pp. 1-14). Heidelberg: Physica-Verlag.
   
Reiner, G., & Jammernegg, W. (2005). Bewertung unterschiedlicher Beschaffungsstrategien für Risk-Hedging Supply Chain unter Berücksichtigung intermodaler Transportprozesse. In H. O. Günter, D. C. Mattfeld & L. Suhl (Eds.), Supply Chain Management und Logistik - Optimierung, Simulation, Decision Support (pp. 115-134). Heidelberg: Physica-Verlag.
   
Reiner, G. (2005). Supply chain management research methodology using quantitative models based on empirical data. In H. Kotzab, S. Seuring, M. Müller & G. Reiner (Eds.), Research Methodologies in Supply Chain Management (pp. 431-444). Heidelberg: Physica-Verlag.
   
Machuca, J. A. D., Luque, R. A., Diaz, M. S., & Reiner, G. (2005). Socrates thematic network to enhance European teaching and research of operations as well as supply chain management. In H. Kotzab, S. Seuring, M. Müller & G. Reiner (Eds.), Research Methodologies in Supply Chain Management (pp. 587-591). Heidelberg: Physica-Verlag.
   
Kotzab, H., Reiner, G., & Teller, C. (2005). Instore-Logistik als neuralgischer Brückenkopf einer Supply Chain - Modellbildung, empirische Bestandsaufnahme und Simulation. In R. Lasch & C. Janker (Eds.), Logistik Management: Innovative Logistikkonzepte (pp. 281-294). Wiesbaden: Deutscher Universitäts-Verlag.
   
Hofmann, P., Taudes, A., & Reiner, G. (2004). Performance Management zur Steigerung der Effizienz von Logistik- und Produktionsnetzwerken. In M. Tschandl & W. Ortner (Eds.), Effizienz betrieblicher Informationssysteme (pp. 143-165). Graz: Leykam.
   
Reiner, G. (2004). Supply chain performance measurement with customer satisfaction and uncertainties. In T. Spengler, S. Voss & H. Kopfer (Eds.), Logistik Management - Prozesse, Systeme, Ausbildung (pp. 217-234). Heidelberg: Physica-Verlag.
   
Hofmann, P., Taudes, A., & Reiner, G. (2004). Performance Management zur Steigerung der Effizienz von Logistik- und Produktionsnetzwerken. In M. Tschandl & W. Ortner (Eds.), Effizienz betrieblicher Informationssysteme (pp. 143-165). Graz: Leykam.
   
Taudes, A., Reiner, G., & Schodl, R. (2003). Kundenorientiertes Performance Measurement-System für Supply Chains. In F. Bensberg, J. v. Brocke & M. Schultz (Eds.), Trendberichte zum Controlling. Festschrift für Heinz Lothar Grob (pp. 393-411). Heidelberg: Physica-Verlag.
   
Reiner, G., & Schodl, R. (2003). A Model for the support and evaluation of strategic supply chain design. In S. Seuring, M. Müller, M. Goldbach & U. Schneidewind (Eds.), Strategy and Organization in Supply Chains (pp. 305-320). Heidelberg: Physica-Verlag.
   
Lehmann, T., & Reiner, G. (2001). Identifizierung von Schlüsselprozessen. In W. Jammernegg & P. Kischka (Eds.), Kundenorientirte Prozessverbesserung - Konzepte und Fallstudien (pp. 63-95). Heidelberg: Springer Verlag.
   
Jammernegg, W., & Reiner, G. (2001). Ableitung und Bewertung von Handlungsalternativen. In W. Jammernegg & P. Kischka (Eds.), Kundenorientirte Prozessverbesserung - Konzepte und Fallstudien (pp. 97-120). Heidelberg: Springer Verlag.
   
Jammernegg, W., & Reiner, G. (2001). Ableitung und Bewertung von Handlungsalternativen in einem Unternehmen der Elektroindustrie. In W. Jammernegg & P. Kischka (Eds.), Kundenorientirte Prozessverbesserung - Konzepte und Fallstudien (pp. 237-247). Heidelberg: Springer Verlag.
   
Hufnagl, S., & Reiner, G. (2001). Fallstudie: Ein Unternehmen der Textilindustrie. In W. Jammernegg & P. Kischka (Eds.), Kundenorientirte Prozessverbesserung - Konzepte und Fallstudien (pp. 177-209). Heidelberg: Springer Verlag.
   
Dahnke, S., & Reiner, G. (2001). Kundenzufriedenheit messen und beurteilen. In W. Jammernegg & P. Kischka (Eds.), Kundenorientirte Prozessverbesserung - Konzepte und Fallstudien (pp. 33-61). Heidelberg: Springer Verlag.
   
Jammernegg, W., Reiner, G., & Trcka, M. (2000). Gestaltung von reaktionsschnellen Produktionsnetzwerken. In B. Kaluza & T. Blecker (Eds.), Produktions- und Logistikmanagement in Virtuellen Unternehmen und Unternehmensnetzwerken (pp. 189-216). Heidelberg: Springer Verlag.
   
Jammernegg, W., & Reiner, G. (1997). Kundenzufriedenheitsorientierte Bewertung des Qualitätsmanagement. In H. Wildemann (Ed.), Gesellschäftsproze Munich: TCW-Verlag.
   
Journal Articles
Kunz, N., Reiner, G., & Gold, S. (2014). Investing in disaster management capabilities versus pre-positioning inventory: A new approach to disaster preparedness. International Journal of Production Economics, 157(November 2014), 261-272.
   
Reiner, G., Teller, C., & Kotzab, H. (2013). Analyzing the Efficient Execution of In-Store Logistics Processes in Grocery Retailing - The Case of Dairy Products. Production and Operations Management, 22(4), 924-939.
   
Rabta, B., Schodl, R., Reiner, G., & Fichtinger, J. (2013). A hybrid analysis method for multi‐class queueing networks with multi‐server nodes. Decision Support Systems, 54(4), 1541-1547.
   
Hilmola, O. P., Reiner, G., & Vandaele, N. (2013). Rapid Modeling for Sustainability - Foreword. Decision Support Systems, 54(4), 1511-1512.
   
Rabta, B., & Reiner, G. (2012). Batch Sizes Optimization by means of Queueing Network Decomposition and Genetic Algorithm. International Journal of Production Research, 50(10), 2720-2731.
   
Kunz, N., & Reiner, G. (2012). A meta-analysis of humanitarian logistics research. Journal of Humanitarian Logistics and Supply Chain Management, 2(2), 116-147.
   
Kalchschmidt, M., Nieto, Y., & Reiner, G. (2010). The Impact of forecasting on operational performances: Mediation effects through flexibility enablers. Operations Management Research, 3(3-4), 129-137.
   
Reiner, G., & Fichtinger, J. (2009). Demand forecasting for supply processes in consideration of pricing and market information. International Journal of Production Economics, 118(1), 55-62.
   
Reiner, G., Natter, M., & Drechsler, W. (2009). Life cycle profit - reducing supply risks by integrated demand management. Technology Analysis & Strategic Management, 21(5), 653-664.
   
Reiner, G., Demeter, K., Poiger, M., & Jenei, I. (2008). The internationalization process in companies located at the borders of emerging and developed countries. International Journal of Operations & Production Management, 28(10), 918-940.
   
Reiner, G., & Natter, M. (2007). An encompassing view on markdown pricing strategies: an analysis of the Austrian mobile phone market. OR Spectrum, 29(1), 173-192.
   
Kotzab, H., Reiner, G., & Teller, C. (2007). Beschreibung, Analyse und Bewertung von Instore-Logistikprozessen. Zeitschrift für Betriebswirtschaft, 77(11), 1135-1158.
   
Jammernegg, W., & Reiner, G. (2007). Performance improvement of supply chain processes by coordinated inventory and capacity management. International Journal of Production Economics, 108(1-2), 183-190.
   
Hofmann, P., & Reiner, G. (2006). Drivers for improving supply chain performance: an empirical study. International Journal of Integrated Supply Management, 2(3), 214-230.
   
Reiner, G., & Hofmann, P. (2006). Efficiency analysis of supply chain processes. International journal of production research, 44(23), 5065-5087.
   
Reiner, G. (2005). Customer-oriented improvement and evaluation of supply chain processes supported by simulation models. International journal of production economics, 96(3), 381-395.
   
Reiner, G., & Trcka, M. (2004). Customized supply chain design: Problems and alternatives for a production company in the food industry. A simulation based analysis. International journal of production economics, 89(2), 217-229.
   
Reiner, G., & Schodl, R. (2002). Supply chain management: a survey of Austrian companies. Conradi Management Review, 1(1), 65-81.
   
Bauer, A., & Reiner, G. (2002). Integrated business excellence model for a trading company. Managerial Auditing Journal, 17(9), 576-580.
   
Schamschule, R., Bauer, A., Reiner, G., Janda, M., & Ditz, B. (2001). Öffentlich und privat: Gemeinsames Benchmarking nützt staatlicher Institution und Unternehmen. Qualität und Zuverlässigkeit, 46(1), 70-73.
   
Bauer, A., Reiner, G., & Schamschule, R. (2000). Organizational and quality systems development: an analysis via a dynamic simulation model. Total Quality Management, 11(4/5/6), 410-416.
   
Jammernegg, W., & Reiner, G. (1998). Bewertung von Geschaftsprozessverbesserungen - Auswirkungen auf Kundenzufriedenheit und Qualitat. Wirtschaftspolitische Blätter, 46(1-2), 21-27.
   
Jammernegg, W., & Reiner, G. (1997). Customer satisfaction-oriented evaluation of quality (process) improvements. Total Quality Management, 8(2-3), 197-200.
   
Conference papers
Schwab, L., Gold, S., Kunz, N., & Reiner, G. (2014, 23 June). Sustainable business growth in SMEs: How may decision-­making guide the transition journey?. Paper presented at 21th EurOMA Conference, Palermo, Italy.
   
Zingg, A., & Reiner, G. (2013, 10 June). The value of voluntary sustainability reporting - an event study in the financial services industry. Paper presented at 20th EurOMA Conference, Dublin, Ireland.
   
Gold, S., Schodl, R., & Reiner, G. (2013, 9 June). Developing manufacturing capabilities in Central and Eastern Europe: the sand cone model revisited. Paper presented at EurOMA, Dublin, Ireland.
   
Kunz, N., & Reiner, G. (2013, 11 June). Government restrictions on relief supply chains. Paper presented at 20th EurOMA Conference, Dublin, Ireland.
   
Reiner, G., Jammernegg, W., & Gold, S. (2012, 23 August). Raw material procurement with fluctuating prices using speculative inventory and intermodal transport. Paper presented at 2nd International Conference on Logistics and Maritime Systems, Bremen, Germany.
   
Reiner, G., Schodl, R., & Alp, A. (2012, 3 July). Rapid modeling for teaching lead-time reduction principles: A hybrid approach based on a continuous improvement concept. Paper presented at 4th World Conference P&OM - 19th International Annual EurOMA Conference, Amsterdam, NL.
   
Gold, S., Kunz, N., & Reiner, G. (2012, 3 May). What are tradeoffs and obstacles towards a comprehensive framework of supply chain performance in global food chains?. Paper presented at Colloquium on European Retail Research, Paris, FR.
   
Gold, S., Kunz, N., Akwen, P., & Reiner, G. (2012, 8 June). Managing international agrifood supply chains - Pathways towards a sustainable paradigm. Paper presented at European Academy of Management 2012, Rotterdam, NL.
   
Kunz, N., & Reiner, G. (2012, 24 February). The ambivalent role of governments in humanitarian supply chains. Paper presented at 17th International Working Seminar on Production Economics, Innsbruck, AT.
   
Nieto, Y., Gläßer, D., & Reiner, G. (2010, 1 May). Benefits of advance demand information: Exploring the side effects of capacity and inventory management. Paper presented at 16th International Working Seminar on Production Economics, Innsbruck, Austria.
   
Gläßer, D., Rabta, B., Reiner, G., & Alp, A. (2010, 1 May). Evaluation of Financial Impacts of Lead Time Reduction. Paper presented at 16th International Working Seminar on Production Economics, Innsbruck, Austria.
   
Nieto, Y., Gläßer, D., & Reiner, G. (2010, 7 May). Is there empirical evidence on non-linear relationship between lead time and resource utilization in manufacturing processes. Paper presented at Production and Operations Management Society 21st Annual Conference, Vancouver, Canada.
   
Gomes Dos Santos, G., & Reiner, G. (2010, 3 July). Integrating environmental issues into financial service firms operations – a conceptual research framework. Paper presented at 17th International Annual EurOMA Conference: Managing Operations in Service Economies, Porto, Portugal.
   
Reiner, G., Antunes, D., Bezençon, V., Blili, S., Grether, J. M., & Stoffel, K. (2009, 1 February). Topics and approaches for entrepreneurship education: Experiences from the University of Neuchâtel. Paper presented at Entrepreneurship Conference, Barcelona, Spain.
   
Kalchschmidt, M., Nieto, Y., & Reiner, G. (2009, 14 June). The impact of forecasting on operational performances: mediation effects through flexibility. Paper presented at 16th International Annual EurOMA Conference: Implementation –realizing Operations Management knowledge, Göteborg, Sweden.
   
Reiner, G. (2009). Approvisionnement compte tenu de mode de transport alternative. Paper presented at Séminaire spécialisé sur le transport: enjeux et perspectives, Faculté de technologie, Laboratoire de modélisation et d'optimisation des systèmes (LAMOS), Université de Bejaia, Algérie.
   
Reiner, G., Antunes, D., Bezençon, V., Blili, S., Grether, J. M., & Stoffel, K. (2009, 10 April). Topics and approaches for entrepreneurship education: experiences from the University of Neuchâtel. Paper presented at 2009 EFMD Entrepreneurship Conference - The Role of Entrepreneurship Training in Tomorrow's Society, Barcelone.
   
Kotzab, H., Reiner, G., & Teller, C. (2009, 10 April). Description and Evaluation of Instore Logistics Processes. Paper presented at 15th Conference of the European Association for Education and Research in Commercial Distribution (EAERCD), Guildford, UK.
   
Nieto, Y., Reiner, G., & Raus, M. (2008, 10 April). Cross Border Supply Chain: Operational Benefits of E-Customs and E-Taxation. Paper presented at 15th International Annual EurOMA Conference, University of Groningen, Groningen, Pays-Bas.
   
Poiger, M., Reiner, G., & Jammernegg, W. (2008, 10 April). Dependency between performance of production processes and variability - an analysis based on empirical data. Paper presented at Fifteenth International Working Seminar on Production Economics, Innsbruck, Austria.
   
Reiner, G., Weishäupl, M., & Jammernegg, W. (2007, 10 April). Procurement and production strategies for an agile supply chain in the electricity industry. Paper presented at 14th International Annual EurOMA Conference, Bilkent University, Ankara, Turkey.
   
Fichtinger, J., & Reiner, G. (2007, 10 April). Development of Enhanced Forecasting Performance Indicators for Supply Chain Processes. Paper presented at 14th International Annual EurOMA Conference, Bilkent University, Ankara, Turkey.
   
Reiner, G., & Poiger, M. (2006, 10 April). An integrated supply chain process evaluation model illustrated by means of the automotive industry. Paper presented at Fourteenth International Working Seminar on Production Economics, Innsbruck, Austria.
   
Reiner, G., & Natter, M. (2006, 10 April). Reducing supply risks by integrated demand management. Paper presented at Technology and Global Integration - Second European Conference on Management of Technology, Birmingham, UK.
   
Reiner, G., Demeter, K., Poiger, M., & Jenei, I. (2006, 10 April). Internationalization strategies with special emphasis on relocation of production facilities illustrated by Austrian and Hungarian cases. Paper presented at 13th International EurOMA Conference on Moving up the Value Chain, Glasgow, UK.
   
Poiger, M., & Reiner, G. (2006, 10 April). Evaluation of supply chain best practices, especially the positioning of customer order decoupling point. Paper presented at MSOM 2006, Atlanta, USA.
   
Reiner, G., & Jammernegg, W. (2005, 10 April). Procurement Strategies for Risk-Hedging Supply Chains using Intermodal Transportation. Paper presented at 12th International EurOMA Conference on Operational and Global Competitiveness, Budapest, Hungary.
   
Reiner, G., & Schodl, R. (2004, 13 March). What is the right Improvement to your Supply Chain. Paper presented at Operations Management as a Change Agent - 11th International Annual EurOMA Conference, INSEAD, Fontainebleau, France.
   
Reiner, G., & Hofmann, P. (2004, 10 April). Performance evaluation of supply chain processes - an integrated benchmarking approchach using dependency analysis and data envelopment analysis. Paper presented at 13th International Working Seminar on Production Economics, Igls, Austria.
   
Jammernegg, W., & Reiner, G. (2004, 24 August). Performance management of supply chain processes by coordinated inventory and capacity management. Paper presented at 13th International Symposium on Inventories (ISIR), Budapest, Hungary.
   
Reiner, G., & Schodl, R. (2003, 10 April). Challenges of Successful Supply Chain Design. Paper presented at International Conference on Computer Information Systems and Industrial Management Applications (CISIM'03), Elk, Pologne.
   
Reiner, G. (2003, 10 April). Customer oriented Supply Performance Management. Paper presented at EurOMA & POMS Conference, Como, Italy.
   
Reiner, G., & Trcka, M. (2002, 10 April). Supply Chain Management in the Food Industry - Alternatives for a Production Company analyzed by a Simulation Model. Paper presented at 12th International Working Seminar on Production Economics, Igls, Austria.
   
Reiner, G. (2002, 10 April). Analysis of Critical Factors of Company Success based on the EFQM Excellence Model. Paper presented at 7th World Congress for Total Quality Management, Verona, Italy.
   
Reiner, G., & Trcka, M. (2001, 10 April). Evaluation of Supply Chain Improvements Supported by Modern APS Software. Paper presented at Logistics and the Digital Economy, Salzburg, Austria.
   
Reiner, G., & Trcka, M. (2001, 10 April). Call Center Process Improvements Using Simulation and Queuing Models. Paper presented at 7th International Scientific Conference on Quantitative Methods in Economy and Business, Bratislava, Slovakia.
   
Bauer, A., & Reiner, G. (2001, 10 April). Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management. Paper presented at Integrated Management - 6th International Conference on ISO 9000 and TQM, Ayr, Scotland, UK.
   
Reiner, G., & Trcka, M. (2000, 10 April). Measuring the Impact of Improvements in the Order Fulfilling Process - Resluts analyized by building a Dynamic Simulation Model of a Firm. Paper presented at 11th International Working Seminar on Production Economics, Igls, Autriche.
   
Reiner, G. (1999, 10 April). Evaluation of Business Process Improvements - Products Development and Logistics Network Design in Textile/Apparel Industry. Paper presented at Productivity and Quality Management Frontiers VIII, Vaasa, Finland.
   
Jammernegg, W., Kischka, P., Reiner, G., & Böttcher, A. (1999, 12 March). Customer Satisfaction and Business Process Evaluation. Paper presented at Managing Operations Networks, Venezia, Italy.
   
 
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