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Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management

A. Bauer & Gerald Reiner

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Citation Bauer, A., & Reiner, G. (2001). Integrated Business Excellence Model for a Trading Company - placing emphasis on Customer Satisfaction, Continuous Improvement and Process Management. Presented at 6th International Conference on ISO 9000 and TQM, Ayr, Scotland, UK.
   
Type Présentation (Anglais)
Date 19-3-2001
Evénement 6th International Conference on ISO 9000 and TQM (Ayr, Scotland, UK)